At Ecolefive, the parent company of Jiji’s Ghee, we are committed to ensuring that your order reaches you in the best condition and at the earliest possible time.

Free Shipping

Free shipping is applicable only if specifically mentioned during promotional campaigns or special offers.

Shipping Details

• A complete and accurate postal address, including PIN code, email ID, and contact number is essential for successful delivery.
• Please double-check your PIN code and contact details before placing your order.

Dispatch Timelines

• If all items in your order are in stock, they will be packed and dispatched within 3 working days.
• If some items are not in stock, we will produce and dispatch them within 10 working days. We will notify you if such a situation arises.
  

Delivery Timelines

• Deliveries are made by our courier partners Monday to Saturday, between 9:00 AM and 7:00 PM.
• Deliver within 3-5 working days.
• Delivery timelines do not include Sundays or public holidays.
• Delays may occur due to unforeseen circumstances such as weather conditions, strikes, or logistical issues beyond our control.
  

Order Tracking

• Once your package is dispatched, you will receive an email with tracking details.
• Please allow some time for this tracking information to be updated.
  

Contact Us

For any queries or clarifications regarding shipping or delivery, feel free to contact us at:

Support@jijisghee.in